Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Great bag
The bag is very soft, leatherette thin, so it needs careful treatment. I removed the star for very service. I ordered it in January, especially before the Chinese New Year, in 2 weeks. They pretended to send it. 2 weeks did not update the delivery information, with then the status of "transportation canceled". It's been a month... It's been 3 weeks for the Chinese New Year. The store wrote, and he only promised to send in the near future. Then I wrote to send tomorrow and send for the next day! After that, it came in 11 days DPD.
The bag waited 4 months, I live in Kazakhstan. But the bag really liked! The skin is soft, interesting design and looks great! Thank u!
The bag is qualitatively sewn, small, even more can be called its clutch. In the set of the strap, but it looks cheap, without a strap, the bag looks much more effective.
Bag is perfect! I love it!
Very beautiful, I advise
Item looks good but I didn’t receive the item so I got a refund
Заказ не был отправлен, деньги назад получила через месяц. Не советую!
I thought he was a little bigger but hey we do with But on the other hand it took too long to be delivered order placed since January 5 I received it today on March 20
Отличный клатч. Единственное учитывайте; что он очень мягкий и как сумка смотрится не очень. А как клатч к платью супер
Very nice bag. Fast delivery very satisfied. Thank you bcp
Joli
Plus petit que je le pensais
Beautiful
Perfect quality, no smell. Handbag very soft and looks very fashionable. Will buy more